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BOOK ONLINE | MEET TEAM | VOLUNTEER | PILOT PROJECT
EMAIL: WILAMOLA@SACREDWOLF.CA | CALL: 1-877-390-3876 | FAX: 250-949-7907

'Wi'la'mola
Collaborative

ANNOUNCEMENTS

Below is the 'Wi'la'mola Collaborative Announcement Notices:

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'Wi'la'mola
Collaborative

Non-Emergency Patient Transportation Pilot Project

'Wi'la'mola: pronounced we lah moe lah
translated from Kwa'kwala meaning,
Travelling Together

Travelling Together

HAVE YOU RECEIVED A REFERRAL AND HAVE CONFIRMATION OF AN ISLAND HEALTH | FNHA MEDICAL APPOINTMENT?

IS THE APPOINTMENT IN PORT HARDY, PORT MCNEILL, CAMPBELL RIVER, COURTENAY, COMOX?

 ARE YOU LOCATED IN THE MOUNT WADDINGTON REGIONAL DISTRICT,
TRI-PORT AREAS?

WORRIED ABOUT HOW YOU WILL GET TO YOUR APPOINTMENTS WITHOUT A VEHICLE OR A RIDE?

IF YOU SAID YES TO ALL THE QUESTIONS, YOU QUALIFY
TO USE THE 'WI'LA'MOLA COLLABORTIVE TRANSPORTATION SERVICES  

Navigating Non-Emergency Patient Transportation 'Wi'la'mola Booking Services

01.

Referral to *Island Health or FNHA Approved  Medical Services local to the Mount Waddington Regional District or extending to Campbell River, Courtenay, Comox areas. 

02.

Confirmation of
*Island Health or FNHA Approved Medical
Appointment and Transportation Request Forms with :
- Island Health
- First Nations Health Authority
-First Nations On Reserve Patient Travel

03.

Request Booking of 'Wi'la'mola Services that best suits patients requirements:

  • 1 -way or Return Trip Local: Port Hardy - Port McNeill, Port Alice, Coal Harbour

  • 1 -way or Return Trip Shuttle Service to Campbell River, Comox, Courtenay

*Minimum 24 Hour Notice Before Request of Service is required

04.

Complete 'Wi'la'mola  Booking of Services Request Form:
Patient details of  appointment date, location, time, duration of appointment; including but not limited to details of transportation requirements, approved escort requirements,
special requests, 
mobility or physical aids requirements

05.

Confirmation of Booking of 'Wi'la'mola Services will be emailed to the provided email with a reminder before travel day.

*Cancelations are requested 24 hours before Shuttle Services & 2 hours before Local Services is required 

BOOK ONLINE | MEET TEAM | VOLUNTEER | PILOT PROJECT
EMAIL: WILAMOLA@SACREDWOLF.CA | CALL: 1-877-390-3876 | FAX: 250-949-7907

Request to Book an Appointment

Request to set up a time 

​

Services Required

Thanks for requesting an appointment!!

'Wi'la'mola Services

PLEASE USE THE INFORMATION BELOW ONLY FOR APPOINTMENTS BEYOND 'WI'LA'MOLA SERVICE AREAS
ISLAND HEALTH ANNOUNCEMENT: 
PLEASE CALL TRAVEL ASSISTANCE FOR NON-EMERGENCY MEDICAL CARE:  1 844 940 6617

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Travel assistance for non-emergency medical care

Island Health provides funding to eight contracted transportation providers, creating a transportation network supporting people in many rural and remote regions. These contractors provide door-to-door, non-emergency patient transportation services, primarily facilitating trips to and from Island Health appointments, facilities, or locations.

Communities served include:

  • Salt Spring and Southern Gulf Islands

  • Cowichan Tribes communities in west, central and south Cowichan Valley

  • Gabriola, Hornby, Denman and Pender Islands

  • Nanaimo-north and Nanaimo-south

  • Tofino/Ucluelet and Port Alberni

  • Rural and remote regions and First Nations communities surrounding Port Hardy, Port Alice and Port McNeill

If you or someone in your care requires travel assistance for an out-of-community appointment at an Island Health facility or for an Island Health service, please connect with Island Health staff to assist with travel options and connecting you with the appropriate transportation supports.
please call 1 844 940 6617 or email Info.Patient.Transportation@islandhealth.ca

Meet the 'Wi'la'mola Collaborative Team

'Wi'la'mola Collaborative Pilot Project is actively creating partnerships with the surrounding Indigenous communities; Gwa’sala - ‘Nakwaxda’xw Nations, Quatsino First Nations, Kwakiutl First Nations and 'Namgis First Nations to support non-emergency patient transportation. Servicing within the traditional territories of the Kwakiutl First Nations, 'Namgis First Nations and the Mount Waddington Regional District.

ATTENTION
ALL KIND HEARTED  
INDIVIDUALS

Join the 'Wi'la'mola
Volunteer Driver Team

We are on the lookout for volunteer drivers who are willing to lend their time to make a real difference!

'Wi'la'mola Collaborative Volunteer Drivers offers free non- emergency medical patient transportation to and from appointments with a preset milage reimbursement agreement.

We provide rides to adults, seniors, and children along with their caregivers or parents to and from their pick up location to as far as Comox, Courtenay, as needed with 24 hour notice.

'Wi'la'mola Volunteer Driver Requirements

  • Provide a Criminal Record Check

  • Are at least 19 years of age with a minimum of 3 years driving experience

  • Use a trustworthy vehicle with a minimum of $3,000,000 third party liability insurance with drivers abstract report

  • list if vehicle has capacity to transport possible mobility aid equipment, wheelchairs, walkers if required by patient booking request

  • Are familiar with maps or electronic navigation devices, use email and have a basic familiarity with computers

  • Have good listening skills; are empathetic and reliable

  • Must be professional, organized, confidential representing as a 'Wi'la'mola Driver for Sacred Wolf Friendship Centre 

Driver Requirements:

TIME COMMITMENT

  • Minimum on-call as needed, 1 day a week, preselect a day of month

  • Monday to Friday for appointments between 8 am and 6 pm. 

COVID 

  • For the health and safety of our immunocompromised patients all volunteers must be double vaccinated

CLICK HERE TO APPLY  TODAY

About 'Wi'la'mola
Collaborative 1 Year Pilot Project.

'Wi'la'mola Collaborative 1 year pilot project with Island Health and Sacred Wolf Friendship Centre Society

Phases of Pilot Project

Phase 1 | Framework

December 2023 - February 2024
(2 months for the implementation of phase 1) 

  • Develop ‘Wi’la’mola Collaborative Policy and Procedures for Drivers, Partners, Volunteers and Clients 

  • Develop Easy to use and approachable online, by phone and in person communication platform for intake, referrals, and scheduling 

  • Develop Evaluation, Review and Reporting process 

  • Establish ‘Wi’la’mola Professional Drivers and Volunteers list 

  • Develop and Provide Culture sensitivity Training and Transportation Safety to Volunteers/Drivers 

  • Advertise & Hire Professional Drivers and Volunteers 

Phase 2 | Service

March 2023 - April 2024
(1-2 months for the implementation of phase 2)

  • Advertise website, Service and Support Schedules - patient travel intake, referrals, funding, reimbursement form support (FNHA, TAP, The BC Family Residence Program) 

  • Scheduling of transportation services and transportation options 

  • Provide Service to all eligible non-emergency medical patient transportation community clients 

Phase 3 | Review

May 2024 - onwards
(1-2 months for the implementation of phase 2)

  • Review and Evaluate Capacity, Services, Community Feedback 

  • Goal is to obtain a Wheelchair Accessible Mobility Vehicle(s) through Purchase/Lease 

  • Implement Specialized Mobility Vehicle Driver Training 

  • Prepare for a possible round 2 of the 'Wi’la’mola Collaborative project to continue services 

Questions & Answers

​​​

  • How do I book a ride? Book it easy here online.
     

  • ​How do I cancel or reschedule a booking? 

    ​Call 1-877-390-3876 to cancel, if you will not be at pick up location.
     

  • How much does it cost?
    It is free to use for preapproved medical appointments only.
     

  • What times can I get rides?
    (24 Hour Notice) Local Ride pick ups start at 8:00am and end at 4:30pm

​​

  • Where is pick up locations for Tuesday & Thursday's Shuttle to Campbell River, Courtenay, Comox

  1. Sacred Wolf

  2. Kelp & Copper

  3. Beaver Lake Parking

  4. Port McNeill Ferry Terminal

  5. Port McNeill Petro-Canada Gas Station

  6. Woss General Store

  7. Campbell River

  8. Courtenay | Comox (only as needed.)
     

  • What time does it leave?

    Shuttle departure time may vary depending on earliest scheduled appointment.

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